Refund policy

Note: You can cancel your order only before a tracking number is issued. Once your tracking number is given to you, you can no longer cancel.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

CHARGEBACKS/DISPUTES: If you place an order, and then dispute the purchase, we will file an investigation with your bank. We are responsible for lost funds due to the bank siding with us.

To start a return, you can contact us at Divinedelayco@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Divinedelayco@gmail.com.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Divinedelayco@gmail.com.